NR
Nishi R
1 reviews | Active since Apr 2025
15 Apr 2025, 12:01
Non disclosure of faults in vehicle:
Non disclosure of faults in vehicle:
I recently purchased a vehicle from WeBuyCars. The vehicle had a major mechanical issue that was not disclosed to me. Furthermore, upon receiving the vehicle, I had most of the indicated faults sorted out with my mechanic. I replaced old with brand new tyres, paid the monthly insurance, sent the car to the auto valet for complete interior and exterior clean-up. Four, 4 days later, there is a problem with steering, its locked, took it to a mechanic, the power steering has an issue. All I ask is that I be reimbursed for the total price I paid for the vehicle, as well as the additional costs incurred for repairs, insurance and fuel. Thank you for creating this platform.
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Replies (3)0
Replies (3)Webuycars.co.za's replyOfficial
15 Apr 2025, 13:00Dear Nishi,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply15 Apr 2025, 13:00
Official
Dear Nishi,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
NR
Nishi R's updateReviewer Update
17 Apr 2025, 15:16To whom it may concern
I am most grateful for the positive phone call as well as the email that I received from Amarah Patel. I have tried contacting management at webuycars both personally and telephonically but have been met with an attitude of indifference. Telephonically I am left on hold infinitely, all visits to them is met by disinterest or ignorance on how best to handle the situation. According to Amarah the claim has been validated, her reply: & I quote, "My sincerest apologies, I am waiting for the agreement from management, they have requested it to be reviewed as it was approved at higher management".
I am most grateful for the positive phone call as well as the email that I received from Amarah Patel. I have tried contacting management at webuycars both personally and telephonically but have been met with an attitude of indifference. Telephonically I am left on hold infinitely, all visits to them is met by disinterest or ignorance on how best to handle the situation. According to Amarah the claim has been validated, her reply: & I quote, "My sincerest apologies, I am waiting for the agreement from management, they have requested it to be reviewed as it was approved at higher management".
"As soon as the agreement has been validated, I will send it through to you for signature and send the order through to the workshop" unquote
My husband has been to the office day before yesterday and today, staff, namely, Rajen, Javed, Navin and Dale Short, whom I have been directed to are claiming ignorance and passing on the query from person to person. Each person appointed to handle this issue is either not in, gone on traing or missing in action. I am beyond frustrated. Please assist.
My husband has been to the office day before yesterday and today, staff, namely, Rajen, Javed, Navin and Dale Short, whom I have been directed to are claiming ignorance and passing on the query from person to person. Each person appointed to handle this issue is either not in, gone on traing or missing in action. I am beyond frustrated. Please assist.
Kind regards
Nishi Ramkhelawan
Nishi Ramkhelawan
NR
Nishi R's update17 Apr 2025, 15:16
Reviewer Update
To whom it may concern
I am most grateful for the positive phone call as well as the email that I received from Amarah Patel. I have tried contacting management at webuycars both personally and telephonically but have been met with an attitude of indifference. Telephonically I am left on hold infinitely, all visits to them is met by disinterest or ignorance on how best to handle the situation. According to Amarah the claim has been validated, her reply: & I quote, "My sincerest apologies, I am waiting for the agreement from management, they have requested it to be reviewed as it was approved at higher management".
I am most grateful for the positive phone call as well as the email that I received from Amarah Patel. I have tried contacting management at webuycars both personally and telephonically but have been met with an attitude of indifference. Telephonically I am left on hold infinitely, all visits to them is met by disinterest or ignorance on how best to handle the situation. According to Amarah the claim has been validated, her reply: & I quote, "My sincerest apologies, I am waiting for the agreement from management, they have requested it to be reviewed as it was approved at higher management".
"As soon as the agreement has been validated, I will send it through to you for signature and send the order through to the workshop" unquote
My husband has been to the office day before yesterday and today, staff, namely, Rajen, Javed, Navin and Dale Short, whom I have been directed to are claiming ignorance and passing on the query from person to person. Each person appointed to handle this issue is either not in, gone on traing or missing in action. I am beyond frustrated. Please assist.
My husband has been to the office day before yesterday and today, staff, namely, Rajen, Javed, Navin and Dale Short, whom I have been directed to are claiming ignorance and passing on the query from person to person. Each person appointed to handle this issue is either not in, gone on traing or missing in action. I am beyond frustrated. Please assist.
Kind regards
Nishi Ramkhelawan
Nishi Ramkhelawan
Webuycars.co.za's replyOfficial
17 Apr 2025, 18:37Dear Nishi,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply17 Apr 2025, 18:37
Official
Dear Nishi,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
