No service nothing

Customer serves is non existent. They take your money and make you beg to get it back. I bought a Nissan X-Trail 2.2 diesel from the JHB South branch after witch the sales lady informed me that the car does not want to start and that i should give some time for them to see what the problem may be after a few days i asked what is going on she rep**** that the car is still not starting . I asked her to cancel the deal and she rep**** that she will do so. The next day she told me that the car is fine and has started, I asked what was wrong ; she shed it was a low battery . So anyone can understand that but after paying for it to be delivered through TAC to Brackenfell Branch where I went to pick up they could not start it again!. So after some time there the mechanic managed to get it started but the engine sounded like metal hitting hard in a tumble dryer "very very bad sound" that even We Buy Cars own mechanic shed that this engine has a diesel knock and is broken. Now the sales lady tells me that they will cancel but ill lose R5000 and they will not refund me for the transport of R4950 TAC So I'm going to forfeit almost R10000 for a car I did not even have for a minute. If I try to phone they tell you about the poppy act and they cant give numbers and that they will phone back but never do. But if You Phone and say you are interested in a car then they give you numbers.