1 reviews | Active since Jan 2018
No Service, Misleading Advertising
I contacted WebuyCars for a visit on their website, only I was never visited, I only received a ridiculous offer on an e-mail that ended with "Please respond to this email when you are ready to sell at this price, and we will call you to make further arrangements. ", to which I rep**** and stated that someone must have made a mistake and that I would like for them to send someone to look at my car and to then make me an offer to which they never rep****. So much for their ****y advertising. Disappointing.
Hi Tjaart,
Thank you for making us aware of the situation. Kindly find that I have sent your complaint through to the relevant department and will revert back as soon as I receive feedback.
Regards,
Anet de Kock
Social Media Coordinator
Hi Tjaart,
Thank you for making us aware of the situation. Kindly find that I have sent your complaint through to the relevant department and will revert back as soon as I receive feedback.
Regards,
Anet de Kock
Social Media Coordinator
Hi Tjaart,
Kindly find that we have received feedback from our Buying Department.
Unfortunately, our vehicle buying process entails that we only visit potential sellers, once they accept our initial ‘estimated’ offer via email. In this instance, the initial estimated offer was unfortunately not to your liking, and we accepted it as such, as per your response.
Apologies for the inconvenience caused.
Regards,
Anet de Kock
Social Media Coordinator
Hi Tjaart,
Kindly find that we have received feedback from our Buying Department.
Unfortunately, our vehicle buying process entails that we only visit potential sellers, once they accept our initial ‘estimated’ offer via email. In this instance, the initial estimated offer was unfortunately not to your liking, and we accepted it as such, as per your response.
Apologies for the inconvenience caused.
Regards,
Anet de Kock
Social Media Coordinator