tT
trvrho T

1 reviews | Active since Feb 2017

24 Mar 2023, 19:22

No service from the customer care team

I sold my car to WeBuyCars.co.za on the 4th of February 2023 Subsequenctly, i get a notice of a traffic fine for a fine on the 14th February the car has not been in my possession since 4th of February. I have logged a concern and received one response since then, this service is atrocious in sorting out this matter.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply25 Mar 2023, 11:30
Official
Dear Trevor,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
tT
trvrho T's update13 Apr 2023, 20:19
Reviewer Update
I have been assisted in this matter, thank you Meghan from the customer care team.