kH
kyle H

1 reviews | Active since Oct 2015

08 Aug 2023, 08:03

No service for people... don't believe there will be service on products

What a joke of a place. First I go there to the warehouse in Richmond, and NO one wanted to give me service or assist me with questions. Then I decide to try and get a call back via thier site, low and behold... it tells me that my cell number is incorrect. Then after calling and speaking to someone, telling them that I am interested In purchasing a vehicle, I have still not been contacted. Apparently a Xavier Hendricks would have contacted me. Sorry but you definetly are not that busy that you can't give a 5 min call. You have lost a sale aswell as I will make sure that if anyone mentions your name that they shouldn't deal with the likes of you. Maby try starting a business where you don't require customer service.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply08 Aug 2023, 09:39
Official
Dear Kyle

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
kH
kyle H's update08 Aug 2023, 10:40
Reviewer Update
Your automated response as per ALL your other hello Peter issues is not impressing anyone.