No sales service!

I wish that there was a minus star rating here! I have NEVER had such terrible service from ANY company! Today I drove to We Buy Cars Midstream to view a caravan we really want to purchase.

So with my wife working, I went to go and look at the caravan alone with our 8 year old daughter in tow. Arrived at the showroom and after about 20 minutes I finally found someone that worked there. After explaining to her that I wanted to see the Romany Caravan, she rep**** saying that she would get someone that knew more about it to come and assist me. Now we wait (again) - half an hour passes with no one coming, and eventually the same sales lady walked passed us, at which point I asked her where the person is that was meant to come help me 30 minutes ago, to which she responded 'oh, let me go call him', so we wait again. The salesman comes, I explain to him why I am there, he then very bluntly shoves some paperwork in my hand and tells me to fill them in. At which point I tell him that I want to first see the caravan and find out more before I fill anything in.

He then tells me to go wait by the caravan, he will meet me there now. After waiting at the caravan for another 30 minutes and my patience wearing extremely thin, and the salesman being a no show, I decide to take a look inside and around the caravan myself. With the lighting being extremely bad where the caravan is stored, it was not that easy, but I really like what I could see. But since at this point I had been at the dealership for almost 2 hours, with an eight year old that was bored out of her mind and starting to become difficult, I left. Now I am no closer to finding out anything more. The website doesn't give any details about what is included in terms of tents, etc. And I need to find out about a trade in and finance.

Although my wife is now negative about this due to the lack of service, and I am irritated, disgusted and angry, I would still like to go and see the caravan with my wife in a decent light setting and speak to someone that can give me the information and answers to my questions.