No refund from WeBuyCars

I purchased a car on the 23rd of July from the midstream branch. The car had some engine issues which I had contacted and kept WeBuyCars up to speed 2 weeks after collecting the car from the midstream branch. I have indicated to the consultant dealing with my cancellation my debit according to the finance application is the 28th of August I was informed that it will run off and they will request for a refund. Today is the 2nd of october I have no refund of installment over a month later, I contacted gomor finance house, they said unfortunately WeBuyCars has to assist me with this. It's the worst place to deal with, very quick to make the sale but terrible in getting something resolved or even assisting with refunds.

I would advise anyone to reconsider or think carefully when purchasing from them based on their aftermarket service it's sucks!! Agents always ducking and diving.