No refund

Not happy. I bought a vehicle from webuycars polokwane branch very early in February 2026, they charged me a licencing fee of R2250, on 11 Feb 2026 they told me they cannot complete the entire licencing process because I do not live in Polokwane but will refund me to allow me to do it myself it my home town, that was on 11 Feb, today is 7 March and I have still not received a refund, I've spoken to Elske numerous times but with no real answer on when exactly the refund will be processed. Also, I was charged R2350 for licensing fees but apparently im only going to be refunded R850, I asked why there was such a big difference and was Almost all comunication was done via whatsapp and email, I contacted Elske again on Wednesday and was informed the payment will be made in 2 days, but still 3 days later, I still have not received any refund.