No one is helping or giving information.

With the initial dealings of the motorbike we are financing everything was really slow with no feedback but we managed to finally get the bike. Now just 3 months down the line the bike wont even start. It took 2 weeks for anyone to get back to us after several complaints and millions of phone calls for them to even respond, we have a mechanical warranty of 2 years on the bike. Eventually it went to the mechanic and a week passed with no emails or calls. I myself had to call webuycars to find out what is happening, and they didnt even know themselves. I called the mechanic and found out that the bike was just dropped off without webuycars telling them what to do or that we needed a diagnostics run on it and a quote sent in before doing any work on the bike, due to him not knowing he started working on the bike until I phoned and had to explain myself what had to be done first according to what managers have been telling me. To this moment in time nothing has been said or done from anyone at webuycars, and when I do get through I'm told I will be phoned back yet no phone calls are made. I'm using up my time, doing their work for them, and using money continuously to make the phone calls.. Waiting for a whole month is absolutely ridiculous just to have a bike taken to a mechanic and not even fixed yet. A man's job will be lost if this doesnt get sorted out by the end of the week. How can people be so unhelpful. The fact that the CEO himself states that they put their clients first is a complete joke.