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Tebogo S

1 reviews | Active since Feb 2022

09 Feb 2022, 10:44

No happy consumer at all. Give me my money that i have fixed the car with.

I am not a happy consumer of webuycars.

I bought a car at webuycars in midstream branch in November 2021.

Their dekra report stated that the car misfire number 2 plug... i bought the car . I took it to mechanic. They did they whole car service. At the end the car still misfire. I took it back to engineering, they took the car top out. The top went to engineering. It came back. The car still misfire.

I took the car to engineering to check whats wrong with the car. They took the top out.. the check the engine they found out that two pistin and broken on the side.

I paid all expenses. The car is in a good condition now.

My regret is that i have spend plus minus R25000.00 to fix the car which dekra report was false information. There dekra report was written false information.

I want webuycar to give me my money back , the money that i have used to repair the car.. also the trauma that they have given me from november , December , january and February.

Also i would like to inform people who are still going to buy their cars at we buy cars to open their eyes not to fall in the same trap i did.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply09 Feb 2022, 11:06
Official
Good Day Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email. We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. Best regards We Buy Cars
TS
Tebogo S's update09 Feb 2022, 11:27
Reviewer Update
You cant even say the matter is closed.. i will go to any platform to make sure that i get whats belongs to me....

Any social media... any radio platform any news paper any court of this country... to get what belongs to me.
TS
Tebogo S's update09 Feb 2022, 11:40
Reviewer Update
Once i laid the complain is when you send me the documents to read... since last year november i only have my car documents...

If is this how webuycars treat black people.... this will stop.

I quote: if this is how webuycars treat bkack people. This will come to an end.