No customer service at WBC. You get completely ignored.

I purchased a 2017 Toyota Prado for almost half a million Rand. 2 weeks later the engine failed and after having it taken to Toyota they advised the repairs where going to be a MINIMUM of R200k.

WeBuyCars promised to take the car back and refund me, but now almost 4 weeks later I have not heard back from anyone at WBC and my 100+ emails, phone calls and WhatsApps have gone unanswered.

My contact was their Customer Care guy called Ruan Geere and he simply ignores my situation and the call centre tells me they have escalated only never to hear from anyone again.

I am completely at my wits end and it seems the only way is to go their branch.