No Client service and satisfaction

Good day I filed a complaint with hello peter last week and their reply was that they resolved the problem via e-mail, which they never did. I phoned John Wilkenson on Fryday again to phone me back, but never got a call from him. We bought a Mazda CX3 Reg. FS73 RR GP last year. The license disc shows it expires 2023/01/01 but when we want to renew the license, they say that it expires only 2023/06/30 and its not roadworthy???? What is going on ????? Please ask the Managing Director (Faan) to call me, so that i can understand what is going on.