TG
Tsoma G

1 reviews | Active since Nov 2022

08 Mar 2024, 14:50

No car but paying instalment, insurance + car rental

My husband bought me a car in Jan 2024 from WeBuyCars in PMB, KZN, I drove it for 2 weeks and that was it, it started flashing all sorts of error lights on the dashboard and dripping coolant and oil, we were advised to take it tO their contracted workshop (PPP in Mkondeni) and that the cost will be covered under warranty by Innovation Group and the estimated time of repair after the inspection was 3-4 days max, guess what, it's been 4 weeks and we are getting all sorts of excuses, we rented a car for 5 days at Avis from day 1 on their advise that repairs will take 3-4 days. We ended paying the 1st car instalment, insurance and R11k on a rented car. We decided that I will work from home since car rental is costly. What an inconvenience. DO NOT TRUST PPP Auto Repairs & INNOVATION GROUP

As i type this we were promised by PPP that the car will be ready today, guess what PPP says they have the wrong parts, it will be ready on Monday 11/03, I wanna cry, in less than 2 weeks we'll be paying our 2nd instalment without a car and my son is using Uber from home to school and back everyday. Do this people even know or have an idea what stress is the whole deal is causing us. My husband and I argue everyday about him not wanting to cancel this DAMN deal.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply09 Mar 2024, 10:18
Official
Dear Tsoma

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards