SN
Sune N

1 reviews | Active since Mar 2019

07 May 2025, 14:04

No after sales service- clients not priority- no management Mike H at We Buy car Richmond to sort our matter

Posted 23 of April Hello Peter review. To date not sorted Richmond We buy cars manager can not assist or communicate. Poor sales assistance and afterwards from ConwellT. No customer service. Mike H from Richmond - why a manager if you can not do your JOB. Marco Erasmus is waiting for you..

Customer Marco must call the courier TAC him self. Then papers is not in order. We still have a back and forth. I have requested a call dared 23rd of April from the manager. The manager did not call. There is absolutely NO CUSTOMER SERVICE OR NO AFTER SALES SERVICE OR ASSISTANCE. I want our vehicle today 07.05.2025 with all documentation that is needed. *** Sune *** Marco Erasmus (your client that you can get sorted) no urgency.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply07 May 2025, 14:13
Official
Dear Sune,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards