GM
Glen M

1 reviews | Active since Jul 2014

13 Sept 2026, 10:06

Nita Visser said they won't help because it's nolonger their problem

I boughr a car at JNB South branch and upon taking delivery I had highlighted that there is a warning light (TPMS) & was told it will be cleared on the machine upon taking delivery, however it was still showing. Was told I should balance the tyre pressure & all should be fine. I made research and I did all the necessary but no luck.

I reported the issue and was told to take the car JAG not far from the branch, which I was told I will need to leave the car and will be told to come collect but because I was not prepared, had, no money to go home, I asked if I could wait and they said I should come drop the car. Unfortunately due to my work I couldn't but I managed to go to HiQ to pls clear the light now that it's suspension related and they told me I have faulty tyres hence there is also a notice witch I thought it was due to the warning light.

I reported the matter and I was asked to go to RMI approved for report and quote.

Guess what Nita Visser just said it's my own issue to sort now that I took the vehicle from seller in good condition....

I feel I, was **** to and ****** especially now that I bought the car cash, bought all the warranties and all mechanical or related issues.

A huge mistake it was to trust the seller

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply14 Sept 2026, 14:09
Official
Hello,
We’re sorry to hear about your experience. We’d love to get more information so we can assist you better. Could you kindly fill out our Customer Care form here: www.webuycars.co.za/customer-care
GM
Glen M's update14 Sept 2026, 15:50
Reviewer Update
Does this mean I need to log a new call with the same problem.....
I was sent outcome letter stating that it's now my problem to solve because they gave taken the money & I now am stuck with the problem