WF
Wanda F

1 reviews | Active since Aug 2016

14 Feb 2023, 18:40

NEVER trust We Buy Cars.

We buy cars cant be trusted. We want our R5000 deposit returned to us.

The sales people Jacqui and Johannes demanded the deposit before we could view the car on 18 November 2022

We NEVER viewed the car but they refuse to refund us. We have been asking sins the 30th of November 2022 which is within the 3 months period and in accordance with your terms and conditions.

Please assist us in this matter. We are well within our rights Payment was made via EFT, we NEVER viewed the car You have NO right not to refund us.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply15 Feb 2023, 09:57
Official
Dear Wanda,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
WF
Wanda F's update16 Feb 2023, 13:48
Reviewer Update
I'm sick of hearing that you are investigating. It's the same response sins the first email I send .
No one gets back to us. I need you to honor your terms and conditions and pay the money back. Next I'll approach the news papers and Carte Blanche. I have been in contact with other people that have the same problem with you.

























Webuycars.co.za
Webuycars.co.za's reply25 Feb 2023, 13:52
Official
Good day,

The matter has been escalated. Someone will be in contact with you shortly.

Regards.