ZC
Zandile C

1 reviews | Active since Dec 2021

05 Mar 2025, 16:15

neglect of vehicle orientation by sales person

My experience has been awfully ugly in 2025. Recently bought a car that was Dekra A approved, however did not high light important safety hazards.

I would like to everyone who is buying a car from WeBuyCars that you are fetching problems for your pockets peace of mind.

When I bought this car, I was not even taken for a test drive because I thought they stopped doing it. Anyhow the sales rep never even asked me for it. The deal gets approved and we take the car. 1st 4weeks the car was fine and when we wanted to travel for a long distance with it we noticed the car was making a screeching noise and we took it for a check up and it so happened the breakpads were finished. Only drove the car for 1 month.

Webuycars tells me it's not their problem as it not part of the warranty that I am paying for 6months.

I will NEVER again shop for a car at webuycars.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply06 Mar 2025, 07:10
Official
Dear Zandile,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply06 Mar 2025, 14:38
Official
Hi Zandile,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards