CM
Colin M
1 reviews | Active since Feb 2021
16 May 2025, 08:29
My wife and I took a car maintenance plan with We buy cars, but canceled it within a cooling off period due to car registration issues we had with We Buy Cars
My wife and I took a car maintenance plan with We buy cars, but canceled it within a cooling off period due to car registration issues we had with We Buy Cars. Despite the cancelation being successful and confirmed by their innovation customer care department, they continued to deduct a premium of R530 in March, April and May 2025. I sent them an email to cease such deductions, but they continue to deduct.
Helpful (0)
Replies (1)0
Replies (1)
Webuycars.co.za's replyOfficial
16 May 2025, 08:43Hello Colin,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Webuycars.co.za's reply16 May 2025, 08:43
Official
Hello Colin,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.