JF
Jennifer F

1 reviews | Active since Aug 2025

19 Aug 2025, 09:26

My refund that needed.

My reference is 107333. Bought a car. Car broke down. Investigation was concluded. Car has been picked up last week Tuesday precisely a week today. Me I am still awaiting my refund. Yesterday I heard from the consultant my bank details of weeks ago is outdated. It's like We Buy Cars Pietermaritzburg branch to be precise is looking for every trick in the book not to refund my money. We Buy Cars please be as transparent ,honest and effective as you proclaim in media and social media. I will be back here tomorrow with an update. They say the process took 10 days I am struggling for weeks lots of phone calls and emails. Your sales person sort of press us to make the payment for this car don't make me beg for my money.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply19 Aug 2025, 09:31
Official
Hello Jennifer,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.
JF
Jennifer F's update21 Aug 2025, 05:25
Reviewer Update
I am still awaiting my refund 3 to 5 days is gone. I'v been calling We Buy cars yesterday the branch is not answering. Their car is in their possession so I don't know what is the problem. l just want to close this very bad experience with them and get back my money as been agreed upon. And by the way after your previous messenger saying you will make contact as usual you guys never made contact. I will be back tommorow. Still no refund in my account.