my experience quickly turned sour after buying my car at Webuycars

I was really excited to purchase a car from Webuycars, but my experience quickly turned sour. Just one week after buying it, I started encountering some unexpected issues. Disappointing, to say the least! By the end of the first week with my car, it wouldn’t start. I called the helpful WBC salesperson, who suggested the battery might be the issue.

Then I went to the car battery shop for the battery to be checked. The battery was on 78% they indicated that there was nothing wrong with the battery. I work from home and don’t drive much, but I've been struggling to start my car. It became an issue every time when using the car, leading to embarrassment. Following the salesperson's advice, I booked an appointment at Motomark for April 21, 2026. From home, I had trouble starting the car then got it right and, while stopped at a traffic light on Sefako Makgatho Street, it wouldn’t move. I caused a traffic jam, turned on my hazards, and called my insurance for a tow. Fortunately, they arrived to assist me.

I contacted the salesperson again about my car issues and asked who to speak to at WBC because I wanted to know who will be paying MotorMark as they are charging me over R900 to diagnose the problem. The salesperson from WEBUYCARS said I'm responsible for the payment since the car is with me. And just need to get the quotation from Motomark and take it to WBC.

The reason I made sure that I had a car in April is that we have a family function at home and I need a car to do the run arounds.

. A day before,I took my car to MotoMark I filled the tank with R1,000 worth of petrol and now I had to call an Uber to get home, which cost me R170. Going back to collect the car will incur additional costs as well. I am frustrated with the negligence from WEBUYCARS and with the lack of assistance from their customer care and managers .