SA
Sunette A

1 reviews | Active since Aug 2021

25 Aug 2023, 16:41

Money hungry **** artists with no remorse!!

We took all of our savings to purchase a vehicle and after only 1 week of driving the vehicle - we had to replace the turbo. We notified them what's going on, they said that they will see what they can do to help us but we never heard from them (they never called back, even after we visited the branch). We proceeded to repair the turbo ourselves but then after 7 weeks of the purchase, the car left us at the side of the road. VW Krugersdorp said that they estimate the damage between R100000 - R120000 and that the EGR of the car was removed and the blank-off's were siliconed to the engine. The so-called full service history and gaurantee of the work done by them 8 months ago for the same problem meant nothing after VW saw this. This is the type of cars that they sell without notifying clients what is wrong with the vehicles. For all we know this could have been their quick fix to sell it quick, because for the life of me I dont understand how someone would pay VW so much to repair something so big and then silicone parts together. They lie and we lost everything. They don't care that we only had the car for 7 weeks and drove it for only 3000kms. These people are money hungry **** artists with no remorse. YOU WILL REGRET BUYING A VEHICLE FROM THEM. Also note that you will only get 5 litres of petrol/diesel to test drive a vehicle. Its ridiculous to expect someone to check out the car properly with the car saying that you can still drive 0kms. The support is non-existent once they have your money. I wonder how they sleep at night knowing what they do to people. I am taking this matter further with the ombudsman.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply26 Aug 2023, 09:05
Official
Dear Sunette

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards