LV
Louis V

1 reviews | Active since Aug 2021

01 Sept 2023, 09:23

Misrepresenting Vehicle Information

It was such a disappointment to see that a well-known second-hand dealer would go to the extent that to change Dekra reports. I've downloaded a Dekra report and after test-driving the vehicle I questioned the mileage on the report as there was a 30 000 difference between the actual and the reported. There were diagnostic errors in the original report but after I've questioned the report a new one was uploaded to the website. With the new report, a minimum of 12 changes were made to the asset, where the diagnostic error code with a permanent error code were removed. ABSOLUTELY SHOCKING!!!

Are we as consumers being ****med?? By misrepresenting the actual condition of the vehicle they are trying to sell to the market?

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply01 Sept 2023, 10:58
Official
Good day,

It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?