WF
William F

1 reviews | Active since Aug 2020

14 Feb 2023, 16:31

Misleading sales not informing clients when making purchases

Bought a vehicle that was on auction in 2019, unaware and misinformed, the vehicle was in an accident and was a written off but on the Dekra report that wasn't presented, the vehicles airbag system had been re-stamped, only when I wanted to sell the car was I told that the vehicle is a written off and that the airbags are no longer there and where re-worked. I tried several times to get hold of We buy cars, called, sent emails but no response, I noticed from several media outlets that it's not only me who's was mislead but several people have been.

I think this is the platform (including the radio) where we can all raise this concern and maybe more customers have the same experience and would have their justice.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply15 Feb 2023, 09:56
Official
Dear William,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards