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Prithi M

1 reviews | Active since Oct 2021

31 Oct 2021, 15:48

Misleading Dekra Report

I Purchased a vehicle from We Buy Cars in Midstream, Centurion based on the full Dekra Report which indicated that the car was in a very good condition. To my surprise there were many faults which were not disclosed which included : the wiper not working, there were 2 bad chips on the windscreen and the paddle shift was not working. My son and I flew down from KwaZulu Natal to purchase the vehicle. We only found out that the wipers were not working when it started raining during our drive back to KZN. I was very disappointed since the Dekra Report did not indicate that the wipers were not working. Furthermore the vehicle only had 3 litres of fuel and the manager's attitude was that it was enough to get us to the nearest garage, which took us quite a while with the possible risk of running out of fuel as we were unfami**** with the area. A Dekra Report on a vehicle must be comprehensive and cover all aspects of a vehicle. The Dekra Report in this cas was in-comprehensive and misleading. I will not buy another car from them.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply01 Nov 2021, 10:53
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Thank you for taking the time to share your experience with us. We have received your query and will provide you with feedback as soon as possible. Regards