MIOSA FINDING LETTER:502747 I bought a car on the 23 December 2024 at Jhb South webuycars and it died immediately after the purchase. I then went to complain to them but they refused to help. Saying I signed policies and they not responsible hence it wa

I bought a car on the 23 December 2024 at Jhb South webuycars and it died immediately after the purchase. I then went to complain to them but they refused to help.

Saying I signed policies and they not responsible hence it was a cash transaction. Intentionally ignoring six months warranty as per CPA section 55 and 56. That says I have a right for repair, refund or exchange.

Then I contacted MIOSA fast forward 27th January 2026 they summoned webuycars and advised them that they must take responsibility hence warranty say so.

Then webuycars said they can only refund as repairs are costly for them I agreed eventhou I preferred repairs. Then they took the car since the 25 March 2026, for assessment and said they will refund me till today they didn't refund me the amount of R58 539.

I gave them my account details but they don't wanna transfer money to me.