1 reviews | Active since Jun 2018
Midstream webuycars
Midstream Branch. After paying in full, I was informed that the registration papers are not available. They refuse to commit to a date when this will be ready. Webuycars themselves will never buy a vehicle without registration papers and only a promise by the seller that he will eventually provide it. Yet, they have no problem doing this exact thing to their customers. I am sure that most buyers will not pay if they know that there will only be a promise that papers will be provided at a later date.
Hi Fanie,
Thank you for making us aware of this situation. Kindly find that we are in the process of investigating the matter, and will revert back with feedback as soon as possible.
Regards,
Hi Fanie,
Thank you for making us aware of this situation. Kindly find that we are in the process of investigating the matter, and will revert back with feedback as soon as possible.
Regards,
Dear Fanie,
Thank you for your patience whilst I investigated the matter.
We truly apologise for the inconvenience you experienced, and as explained to you, we sometimes sell vehicles faster than we can process the documentation. We do not pretend that there are never any problems, but we do however, commit to solving these problems to the best of our ability and actively try not to repeat any mistake.
Our invoicing department informed us that you purchased the vehicle on Tuesday 5 June, and that they contacted you yesterday, 7 June, to inform you that the we have received your vehicles documentation. They also arranged that the documentation be delivered at your home.
We trust all is in order, and as this was not your first time purchasing a vehicle from us, we would just like to thank you for your support.
Dear Fanie,
Thank you for your patience whilst I investigated the matter.
We truly apologise for the inconvenience you experienced, and as explained to you, we sometimes sell vehicles faster than we can process the documentation. We do not pretend that there are never any problems, but we do however, commit to solving these problems to the best of our ability and actively try not to repeat any mistake.
Our invoicing department informed us that you purchased the vehicle on Tuesday 5 June, and that they contacted you yesterday, 7 June, to inform you that the we have received your vehicles documentation. They also arranged that the documentation be delivered at your home.
We trust all is in order, and as this was not your first time purchasing a vehicle from us, we would just like to thank you for your support.