TJ
Thinus J

1 reviews | Active since Dec 2014

04 Mar 2024, 10:23

Midstream Branch not returinging deposit paid for 6 months now!

I have bought a car from WebuyCars Midstream, Daniel was the salesman. Paid a deposit on the vehicle to ensure its not sold while finalizing the trade-in/sale of my old vehicle. After getting all the paperwork done for the purchase, I was promised that the deposit will be refunded into my account within 5 days. For months now, I have been given the runaround with every excuse in the book not to get my R5000 deposit back, Daniel has now stopped responding to msgs and I am left without feedback. I had such a good experience with Daniel, but this leaves a sour taste in my mouth with regards to how this was treated and now being ignored. SAD and very FRUSTRATED!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply04 Mar 2024, 11:23
Official
Dear Thinus

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards