1 reviews | Active since Jul 2023
****mers
Hi All, I would like to share with you my horrible experience with We Buy Cars the Dome. I went there to purchase a BMW X3 as the vehicle was listed as a A rated vehicle. The Dekra report was excellent on the website and showed no issues on the vehicle. I travelled from Edenvale to Randburg immediately to have a look at the vehicle. Apon arrival we had a look at the vehicle and we fell in love. I immediately sent my vehicle for valuation and went to test drive the BMW X3. The salesman started the car and an error appeared on the screen showing a Drive train error. After some research we found out that that error can cause an engine failure.I still app**** for finance as the salesman said that it will all be sorted out.the price of the vehicle was R172900. I got approved and later to find out that the BMW X3 had no service history. Once We buy Cars Financial Team contacted me they had advised that my installments would be R3600 per month. I immediately questioned it as the car was listed as R 172900 Including the warranty + the deposit from my vehicle which was R60000 that the buyer offered. So I should have been applying for R120000 from the Bank including the administration and registration fees. The finance team advised that they will need to finance R 154000 after the vehicle went in for a service + an additional R20000 for all the warranties. Why should we pay for a service if the vehicle is advertised as full service history and up to date?Secondly why are there additional warranties if this is included in your price? third how are your Dekra reports showing as clean ( even the sticker on the vehicle is gold) but the is issues with vehicle? If I could give any advise it would be the We Buy Cars should be considered ****MERS as the did not even allow me to speak to their DP.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
