****med or what? Where is my deposit Refund???

I have requested for my R4000 Auction deposit back 3 months ago, and I did twice after that, the last time was 24th of October 2025. I have submitted all the things I was asked to prove that I payed but till today I have not recieved my deposit back. I have been calling and I am told that only the sales department can help but there's no number for that department u have to email everyone, but no response. Branch cannot help, customer care cannot help, only a department that seems not to be reachable by fone. I regret having put my money with them. There is not straight u thrown from pillar to post. It's like this sales department is none existent. I'm am so disappointed with this so called WeBuyCars I thought they were legitimate business, this whole this makes me think and see that I was ****med, where is my refund WeBuyCars????????????