LN
Ludwe N
1 reviews | Active since Jul 2015
13 Jul 2019, 12:14
Mechanical Warranty - Paying Extra Installments After Full Payment Of The Cover
When I bought the car with WeBuyCars - Cape Town I took a two year mechanical warranty at a cost of R9585 of which I settled immediately with my deposit and the difference went to the capital loan. After nine months I picked the have been deducted a monthly fee of R200 for the same mechanical warranty I had settled. Mind this is not outlined any where in the documentation/contract I signed with them. WeBuyCars please pay back my money.
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Ludwe N's updateReviewer Update
17 Jul 2019, 11:41Four days later still no feedback from We Buy Cars - first it was an inferior battery that they supposedly don't cover (which the information never mention to the client verbally or document only available in their policy that they only have access to) and now it's deduction of monthly installments on already paid warranty. People please because when you do business with WeBuyCars don't get excited or you will end paying more than what's on the display and they will top it off with poor after purchase customer support (of which is non-existent). In short you are just a sale to the company and they give no value for your money. I am yet to claim on my warranty but I for see that when I will have to claim they will be issue.
LN
Ludwe N's update17 Jul 2019, 11:41
Reviewer Update
Four days later still no feedback from We Buy Cars - first it was an inferior battery that they supposedly don't cover (which the information never mention to the client verbally or document only available in their policy that they only have access to) and now it's deduction of monthly installments on already paid warranty. People please because when you do business with WeBuyCars don't get excited or you will end paying more than what's on the display and they will top it off with poor after purchase customer support (of which is non-existent). In short you are just a sale to the company and they give no value for your money. I am yet to claim on my warranty but I for see that when I will have to claim they will be issue.
Webuycars.co.za's replyOfficial
14 Nov 2020, 12:57Good Day
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
We regard this matter as closed.
Best regards
We Buy Cars
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
We regard this matter as closed.
Best regards
We Buy Cars
Webuycars.co.za's reply14 Nov 2020, 12:57
Official
Good Day
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
We regard this matter as closed.
Best regards
We Buy Cars
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
We regard this matter as closed.
Best regards
We Buy Cars
