Marketing is Great Service is really bad

Item: Webuycars.co.za
Rating: 1
Author: Colin S

You promised to pay back my deposit if I took the replacement vehicle from WBC and sent all the documentation. I did. It is now going on 2 months and still do not have the deposit, I had to take out a credit card pay for the replacement vehicle that I took from WBC SilverLAkes. I have emailed, and emailed and called and called, left messages, no response.

Helpful (0)

Replies (3)

Webuycars.co.za's replyOfficial

08 Nov 2023, 14:26

Dear Colin

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards

Webuycars.co.za's reply08 Nov 2023, 14:26

Official

Colin S's updateReviewer Update

08 Nov 2023, 15:17

Thank you, really appreciate the speedy Response, I hope the CRM department can do the same.

Colin S's update08 Nov 2023, 15:17

Reviewer Update

Thank you, really appreciate the speedy Response, I hope the CRM department can do the same.

Webuycars.co.za's replyOfficial

11 Nov 2023, 18:06

Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards

Webuycars.co.za's reply11 Nov 2023, 18:06

Official