DB
Donovan B

1 reviews | Active since Aug 2020

11 Aug 2020, 14:59

Managers Driving Vehicles for their own leisure.

After driving nearly 50km to view a bakkie at the midstream branch, the vehicle is not available to view as an off duty manager is driving the car to work and home, also being informed that another manager (Stefan, if I heard correctly) used the bakkie over the weekend to transport his off-road motor cycle. In the same discussion, the person informed me that there is a pending finance application on the vehicle. By this chain, the Dekra condition report is now no longer valid, the information on the website is no longer accurate as that is no longer the condition of the vehicle and the application that the client has pending is no longer valid as the information on the car is no longer accurate. I was in the process of finish my application. Maybe the other clients need to be informed that the "Managers" at your midstream branch have been taking turns driving the vehicle around for their own leisure!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply12 Aug 2020, 13:49
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards