1 reviews | Active since Apr 2017
Man up to your Sale persons Mistakes
on the 1ste of May me and my wife went to we bay cars at the DOME.... we went to have a look at a caravan at the Dome Branche and was helped by Okert after waiting 4 ours he was up and down helping people in between we said we will take the caravan he said he will help us we need to go to the coffee shop they have we will do everything over there
after calling him over 10 times to say we want to do everything as we want to go home as the day is past and we have been waiting there for more then 5 ours he came there and helped us but was on his phone the whole time as well with his brother in-law that was working with him HE INFORMED US THERE IS A R1950-00 FEE TO PAY FOR REGESTRASION AND LICENSING.... Do we want to pay it so WE BAY CARS can do it for us ore do we want to do it our self so we said no please do it as we do not have the time to do it TO ADD TO THAT THEY LOST THE KEY OF THE CARVAN AS WELL TOOK THEM 3 WEEKS TO FIX IT AFTER I CALED THEM EVERY DAY
then the next challenge was to get the papers as we Paid Cash he told us 7 working days it took them 3 weeks got the papers just to see they HAVE DONE THE FOLLOWING EGESTRASION AND NOOOOOOOOO LICENSING WAS DONE called okert on the 1ste of June he told me today is my last day at we bay cars he will send me his managers number Willie
Willie I got hold of 3 days later after calling the head office for help and telling them okert gave me his number he does not pick up any calls
now they get back to me telling me okert was wrong they do not do anything its on they buyers account do do so and SORRY if I do need anything ells I must just give them a call thank you
I paid for it to be done and the sales person agreed with us just to find out i need to pay R1500 now extra do do so
man up to your sales persons mistakes
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
