CM
Claire M

1 reviews | Active since Aug 2015

25 Oct 2021, 09:22

Major Engine failure and Turbo failure no response from H/O

I bought a Ford Ecosport on Tuesday last week. By Saturday afternoon the Engine is ******red and so is the Turbo. I logged a complaint with the branch and the website on Saturday. We Buy Cars service provider said that the Turbo is blown and 2 cylinders on the Engine has malfunctioned. to Fix the engine will take 3 to 4 weeks to fix. I have no transport now and I was going to go away this weekend. I am highly upset and want to cancel the deal. I get refered to head office the whole time and no one from head office has called me back. Marnus from We Buy Cars PE just keeps refering me to H/O and I must wait for a call. I cannot wait for a call, I need my deposit back ASAP in order to purchase another vehicle.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply25 Oct 2021, 16:10
Official
Thank you for taking the time to share your experience with us. We have received your query and will provide you with feedback as soon as possible. Regards