TT
Tinus T

1 reviews | Active since Sept 2018

28 Dec 2018, 16:19

Lunch Before Service

It's been 1 hour 16 minutes and still waiting to be called for a vehicle evaluation, left the dealership at 16:00 and arrived home at 16:17 and up till now, no one called me.

I was assisted by Justice, who told me he is going on lunch before he can help me, didnt even bother to show me where I should book my vehicle for an evaluation.

This occured at Midstream.

Pathetic service. Extended waiting periods. Unprofessional from beginning to the end.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply02 Jan 2019, 13:52
Official
Hi Tinus,

we are sorry to hear about your experience. I've been assured that our buying department is busy assisting you in the matter and that they've been asked to contact you again tomorrow.

If you have any further queries, please don't hesitate to contact us.

Have a great day!