Loyal Customer Betrayed: R10k in Repairs & CPA Violations at Richmond Park

After being a repeat customer of WeBuyCars, I am appalled by the blatant disregard for the Consumer Protection Act at the Richmond Park branch. In March, I purchased a 2013 Chev Spark based on a condition report that was materially inaccurate.

I have had to spend over R10,000 just to make the vehicle roadworthy. When I raised these inaccuracies, the staff’s response was a dismissive 'go to the Ombudsman.'

It is clear that loyalty means nothing and the CPA is viewed as a suggestion rather than the law here. If you are looking for a 'lemon' with a dishonest report, this is the place. Avoid Richmond Park and buy from a private seller on Marketplace instead—you'll get more honesty there. Formal complaint being lodged with the NCC regarding their recent Consent Order violations.