Let Down

Expressing my disappointment and concern regarding the recent purchase of a Nissan Almera 2017 on the 6 of October 2025 assisted by Mthokozisi Ndlela from webuycars Springfield.

Upon inspecting the vehicle after the purchase, I discovered that the spare wheel was the wrong size as to the already fitted tyres .The purchase agreement and the sales transaction indicated that the vehicle included all standard equipment, of which a spare wheel is a critical component for road safety, which was confirmed by Mthokozisi Ndlela himself. Gave him a chance to rectify however he failed to deliver instead kept ignoring my calls.I was even failed by Mr Moremi (whom I was told that he is 1 of the managers )had promised to look into the matter ,but nothing from him either This omission is highly disappointing and represents a significant breach of my expectations. As a customer, I expected to receive a fully equipped and road-ready vehicle. Having no spare wheel leaves me vulnerable to roadside emergencies and undermines my confidence in the quality of service provided by your dealership.