1 reviews | Active since Mar 2020
Lack of transparency and unwillingness to help
*Title:* Disappointing Experience with We Buy Cars - Lack of Transparency and Unwillingness to Help
I recently purchased a car from We Buy Cars, but my experience has been nothing short of horrible. The company failed to disclose critical information about the vehicle's history, including the fact that it was involved in an accident. To make matters worse, the car consumes an excessive amount of fuel.
Despite sending multiple emails and providing proof, including a reference number, the company has been uncooperative and unresponsive. They suggested I take the car for an assessment at my own expense, falsely claiming it would be free. This is unacceptable, especially since I'm already incurring additional costs due to the car's fuel consumption.
I'm extremely disappointed in We Buy Cars' lack of transparency and unwillingness to take responsibility for their actions. I would advise others to exercise caution when dealing with this company and to thoroughly research and inspect any vehicle before making a purchase.
*Update:* I hope We Buy Cars takes my feedback seriously and takes necessary steps to improve their business practices and customer service.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
