AC
Ahmed C

1 reviews | Active since Aug 2012

16 Apr 2021, 15:02

Kombi sold twice

I purchased a 1999 VW Microbus online at WeBuyCars, the Silverlakes branch and when I went to collect the kombi, it was not there. The salesperson Diago and the manager advised me that the kombi is at the Midstream branch and I proceeded to the branch only to be told that there is no Kombi there. I was made a fool, running around for a vehicle that I bought and paid for. I was told that I will be refunded within 48 hours by Grant and I still have not been refunded. For a company as big as WeBuyCars, this is very dubious. I requested that I be re-imbursed R2000 for my time and fuel as it is 94km from my house to Silverlakes branch.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply16 Apr 2021, 15:09
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards