Kimberly Mngomezulu from Webuycars is the worst customer care agent

Kimberly Mngomezulu is the worst customer agent ever. She is a ****, she avoids my calls by send me an email that she is not in the office instead of assiting me with my matter. I called this morning and spoke to two of her colleagues who confirmed that she is in the office and she is the only one who can assist. Every time they put me through to her she either hangs up or keeps quiet on the line. There are a lot of people who are unemployed that would do a much better job. She is tarnishing the reputation and image of webuycars. I would suggest they look into her performance as she is utterly ***********. The turn around time for her to assist with my query has lapsed and now she chooses to avoid me. I have send numerous email and she only responds with I am out the office until next week when her colleagues have confirmed that she is in her office. Every time they transfer me to her she just hangs up the phone. She is so rude when you get hold of her on the phone and has zero interest in assisting me to get the matter resolved.