Just plain bad service

I filled out the online form and received a call from Quinton on Thursday 02/11, scheduled the appointment for 7am on Friday and he pitched up at 6.30am but did not notify me he will be 30 minutes early neither did he ask if I was ok with that. I was busy with a work call that I had to cut short as I expected him at 7am.

He checked out the car and never gave me a price, said he will come back to me during the day with a price, he never did.

I phoned on Saturday morning and spoke to Waylan at your call centre, he said he will get Quinton to return my call in the next 20 minutes. I'm still waiting.

Its now Monday and Quinton still did not get back to me, if "We buy cars" is not interested in my car then why not tell me this on Friday, why disrespect a person and waste my time?

I spent 15 minutes on the phone on Monday about 10am asking to speak to a manager only to be put through to one of you managers who's phone went to voicemail as he is not in the office...

Even the owner does not get back to you, I messaged him on Facebook