Just like ****mers, bad after sales experience

I finance vehicle from WE BUY CARS on the 4th of July, assistance was Chandre, Moreida and sales person was Randall according to Randal car was clean with no problems and said if car have gold sticker its problem free green have problems, so I was happy getting good deal. To my surprise on the 01 August car service light went on and car overheating I trying calling WBC with no luck. The follow day I called them with no response so I called insurance direct, lady who assist me said that I can take vehicle to nearest service provider made appointment for the 4t August and took vehicle. Renault service contact insurance and they did not get policy under my name, finally I got hold of Moreida and she said policy only get activated a month after purchase, but she sends document same day. I took vehicle back to Renaults on the 10 August service was done for R3659.59 and I paid R235.80 cash. While vehicle with Renault insurance sent assessor and he pick up more mechanical problems. They replace timing chain and thermostat housing that cost R14 892.26. The heater box needed to be replace and cost R77 814.35 and another cost of RR3810.18. I collected vehicle from Renault on the 18 August went to WBC sale assistance said F&I lady not at work but promise I will receive replacement vehicle or WBC will fix it. They will call following day I did not receive call try calling them with no luck I sent email and respond from Chandre on the 24 August is that I must log complain. I did log complain and so called complain experts was John Walkinson, I never met expert with type of service this guy provided, he hardly replies on emails and if he does it’s not clear I must always call him and with calling things are said telephonically that I don’t have proof for because they refuse to give call recordings but all calls are recorded. As mention John don’t reply and when you call he reply and said that quote not up to WBC standards he is delaying process since August. Vehicle was 2 weeks during August with Renault and and since 16 October till now, am paying insurance and vehicle instalment. I keep complaining and not receiving any positive feedback. This situation is so inconveniencing me in personal and work life style and is costly Uber don’t come cheap and even if you borrow a car. We keep going to WBC office with no luck seems like management don’t know what’s happening in business or how to run the show or are they to afraid for John. Renault wants R10 229.25 to put parts back John gave Renault go ahead to fix car and now refuse to approved quotation. We spoke to Hannes Saayman that just send email he wants respond from John and up until today no respond from John and doesn’t make sense how Hannes reply to situation. Tumi Mokwena seems like he totally understands situation and said that matter can be easily sorted but nothing has been done. WBC has point 3 on contract that vehicle can be return in 1st 6months but get clearly ignore. Vehicle finance excluding all other stuff +/- R117 000 damage on vehicle R100 412.18 does does finance really make sense, clear they see what lost will be for them now they refuse to assist. WBC is no go they just know how to rob people they treat you well during time of sale when they done with you, you *******