jS
james S

1 reviews | Active since Mar 2024

13 Mar 2024, 23:04

Jonte Cook from Brackenfell WeBuyCars must step down

Paid R5000 deposit, purchased the car, and was never returned for 6 whole months. When enquired, they said they will get back to me, never did for 3 months, then when confronted, Jonte Cook, the sales manager in brackenfell branch asks one document, then no response for another month, when confronted again, asks for another document after another document.

Refuses to pay for cost of lost interest and other cost involved trying to retrieve the deposit.

And what amazes me is not a single "Sorry" or "Apologies" was given. This company seriously do not give a single F when the money is on their side.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply14 Mar 2024, 09:26
Official
Dear James

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards