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Chris-Elize Blom

1 reviews | Active since Sept 2019

28 May 2020, 17:54

It was not a bargain, it was broken, they deceived me

I bought a KIA Sportage 2005, cash last year August(2019) from the JHB South Warehouse display room - before it went to auction. From We Buy Cars I was deceived - took it to Motor Industry Ombudsman but after all the other excuses failed; to pay me out for the repairs that the car needed - the ruling was in their favour in the end stating that I should not have authorised the repair. Ridiculous - how was I to get the quote not having them strip the motor and did they expect the garage to do all that labour for free. It is almost a year later and I still cannot drive my car because I don't have the money to collect car from the garage; R34k is a lot of money and that for a car that was fully serviced 2000 km ago, as I was shown in the service record book So they thought that were clever not to settle on a civil matter - I guess my next step is now to make a ***** case against them, maybe then I will get results; after all that is what it was, they took out a fuse to hide faults, they showed me a ********** service record book and the gaskets were painted with copper spray to make it look new I will write a full review of my dreadful experience; once I see what the outcome is going to be and the whole time I am without wheels

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply29 May 2020, 12:04
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised, customer care system. We will provide you with feedback as soon as possible. Regards