SM
Shirley M

1 reviews | Active since Apr 2022

14 Sept 2023, 17:12

******* into buying defective vehicle by a **** known as We Buy Cars!!!

I was ******* into buying a defective car by We Buy Cars. When I bought the vehicle, I was told the only issue was the csv joints that had to be replaced and I insisted that the repairs be administered before collecting the vehicle. Three weeks later the car started making funny noises in the engine and according to the assessment made by the warranty guys, the issues with the oil leak in the engine mounting and the fuel pump should have been picked up before the vehicle was sold as they were prolonged. I've been without a car for four days with no end in sight. I am taken from pillar to post and have to intervene as the communication is not forthcoming. I am a sales person without a car which means I cannot work but the instalment will go off as normal on the 25th. I am frustrated by their inefficient processes and would not recommend anyone to purchase a vehicle through them

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply15 Sept 2023, 09:09
Official
Dear Shirley

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards