1 reviews | Active since Jun 2026
Inept and *********** handling of a sale and faulty vehicle
Bought a vehicle from Dome branch. Vehicle was sent to Pe with Zero road worthy or paperwork and the Pe branch had no idea who the car was for or what was going on.
Car was A rated and certified - 3 weeks aftwr finally being allowed to take the car the mechatronic unit completely failed rendering the car a mechanical write off.
On the 16th of May WeBuyCars towed the car back their pe branch and advised they’d cancel the deal.
Fast forward to the 3rd of June - WeBuyCars has yet to return a single phone call or email and have yet to actually cancel the deal so essentially leaving me to pay for a car that they HVe in their possession and is broken.
My finance company who are just as *********** as WeBuyCars has yet to receive any correspondence from WeBuyCars to cancel the finance of the vehicle.
To date WeBuyCars have not responded to a single email or call regarding cancelling my vehicles finance and I’ve been left without transport going on 4 weeks now while paying for this vehicle.
To anyone reading this - please take this as a shining red flag and do not waste your time with WeBuyCars. They are completely *********** and they’re incapable of fixing an issue like this. No one knows what their role is and don’t even attempt trying to contact them as the call centre elites have no idea what they’re doing either.
Watch this space as I will continue to feed any updates I receive, everyday - until this is sorted out.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
You’ve ignored us for weeks, ive been debited for a car in your possession so I’m left with no option but to open a case of ***** against WeBuyCars. Charging me for a car not in my possession, the money I’m out of pocket for having to uber because you cannot sort this out.
Thanks but it’s been weeks with no resolve so another sorry we will investigate message really means nothing at this point.
You’ve ignored us for weeks, ive been debited for a car in your possession so I’m left with no option but to open a case of ***** against WeBuyCars. Charging me for a car not in my possession, the money I’m out of pocket for having to uber because you cannot sort this out.
Thanks but it’s been weeks with no resolve so another sorry we will investigate message really means nothing at this point.
Unfortunately this will be a legal matter now for the ***** of charging me for a broken vehicle in your possession and for the damages concerning the amount of money I’m having to use for transport costs.
Unfortunately this will be a legal matter now for the ***** of charging me for a broken vehicle in your possession and for the damages concerning the amount of money I’m having to use for transport costs.