Incredible service

I received incredible service that was unexpected as I have not had great experiences with car dealerships in the past. My experience with the Midstream branch, from trading in my car to buying the car I came through to see - was nothing short of exceptional. I received fast, efficient service with the biggest smiles and welcoming embrace. The ladies that helped me from the admin side, Letang Matsebe and Sadia Khan made me feel so relaxed in a situation that leaves others feeling rather stressed. Both ladies made sure to leave no box unchecked, patiently guiding me through the process as this was my first car purchase in my name. Each step was patiently explained to me with so many laughs in-between making me feel right at home, I will never forget either of these ladies for making me feel so special throughout the process. I am not sure how many other people are able to say that applying for a new car was an experience that left them not wanting to leave as the staff honestly make you feel like you are apart of a big happy family.

Then there is the sales executive, Victor Da Silva. I couldn't be more appreciative of the service I received from such a genuinely nice person. Victor went above and beyond to make sure that I left with the car I wanted. Even though there were many obstacles, such as the car being on hold, I felt at ease knowing that Victor was on point at each and every turn. He even worked straight through lunch to make sure that I was the next person on the list and the car would be mine. Each email, message and question was welcomed with a great response, patience and an unwavering positivity that left me with zero anxiety. If I had any say - he would be employee of the year.

I would recommend absolutely anybody and everybody to visit We Buy Cars Midstream as I know with cer*****y that even if you don't find the car you are looking for (which is unlikely) you will most definitely leave with a huge smile on your face feeling grateful that you met the staff that work there.

Thank you for an amazing experience from start to end - I will forever be grateful.