Inconvenienced by incompetence

Talk of an inconvenience caused by incompetence. I bought a car at WeBuyCar the Dome mid Jan 2025 and till date I still don’t have the registration disc or number plates and only recently got my disc paper.

When I bought the car I specifically told the sales guy i would like to keep the current number plates as they are (i liked it) which we agreed on.

After almost a month and the current disc expiring with no contact i then follow up only to find no assistance from the contact centres and even driving to one of the main branches to ask. Mid March i call again and only then do i find out they have just submitted my paperwork to the license department. End March i call again after countless follow up from my end to finally be told the disc and plates are ready. By now even the window period for the disc has lapsed its only grace i didnt get a ticket during this time. When i get there only to find they registered the car under Mpumalanga meaning the number plates have changed worse the address used is not mine nor an address I've used before. On top of that i cant get the wrong disc because the road worthy certificate has expired. So i now have to go at my time and get another roadworthy certificate so they can fix their mess. I did not take those plates as I live in Gauteng and I had specifically asked my plates not to change. They say they will fix and still during this time i must follow up. April comes and pass, I need to travel and still nothing. May comes and yesterday, 14 May when I follow up I'm told I can go collect. I get to the branch and guess what plates have changed again and unfortunately I now need to get a new GP registration which is what i didnt want however no license plates. Defeated at this point i accept the new reg but where are the plates now? Only to be told maybe i should go do them myself and send the invoice. Like sorry after it took you 4 months to give me incorrect registrations you think il believe il get my money from you. So basically im still plateless and disc’less as i cant use the new disc as i dont have number plates. All because someone was lazy to do they flippen job and have this registration done within the first week of purchase. All this time no apology nothing from WeBuy only the sales person and the people i spoke to at the branch cares to be nice but this wasnt even their fault.