SN
Sibambano N

1 reviews | Active since Mar 2018

08 Feb 2019, 12:20

Inconsiderate manager (Brian)

Pure disrespect from the manager Brian who authorized the sale of a vehicle I called in for at 08h00 and they promised to keep for me until 10H00. Because I stay far from their branch I was hoping they would be considerate and give me a few more mins but he couldn’t wait to sell it as it was sold @10H04 the time I got there.i travelled miles and lost Uber money to be treated so unfairly.Your customer service is poor!!!!!! And don’t call me now because you couldn’t call to check how far I am.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply21 Feb 2019, 07:49
Official
Hi Sibambano, 

Would you please be able to advise with which one of our Branches you dealt with? 

Unfortunately, without a holding deposit on a vehicle, we cannot guarantee vehicle availability after the holding period is over, as we do sell vehicles at an extremely fast pace. 

Apologies for the inconvenience caused to you,