mM
marcelvanderlinde M
1 reviews | Active since May 2017
22 Mar 2023, 09:27
***********e and poor service and lies
***********e at its best. I reserved a car Friday evening I paid the reserve fee and decided to go ahead with buying the car cash. I paid the cash immediately, however there was n problem with the car that was not mentioned on the report. I requested a refund to my bank account and the salesperson by the name of KJ Sebata said he made the payment to my account from their fnb account. Tuesday came and the money was not in my account instead it was in the we buy funds account which means he ****. Next he said the money will be in my account within half an hour when this did not happen and I questioned him he said he meant it will be in the we buy vars account which is yet another lie as the funds was already in the account. No I’m losing a good quality car because of this incompetence as I have yet to receive my money back. The agent is not giving me trustworthy feedback and there is no sense of urgency. He has given me different stories every time. Now he is doing it manually so now how ling must I wait. The branch is Germiston. Please dont ever trust or make use of we buy cars. I will post a complaint every hour untill my money is back in my account
Helpful (0)
Replies (6)0
Replies (6)
Webuycars.co.za's replyOfficial
22 Mar 2023, 09:37Hi,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply22 Mar 2023, 09:37
Official
Hi,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
mM
marcelvanderlinde M's updateReviewer Update
22 Mar 2023, 11:26***********e at its best. I reserved a car Friday evening I paid the reserve fee and decided to go ahead with buying the car cash. I paid the cash immediately, however there was n problem with the car that was not mentioned on the report. I requested a refund to my bank account and the salesperson by the name of KJ Sebata said he made the payment to my account from their fnb account. Tuesday came and the money was not in my account instead it was in the we buy funds account which means he ****. Next he said the money will be in my account within half an hour when this did not happen and I questioned him he said he meant it will be in the we buy vars account which is yet another lie as the funds was already in the account. No I’m losing a good quality car because of this incompetence as I have yet to receive my money back. The agent is not giving me trustworthy feedback and there is no sense of urgency. He has given me different stories every time. Now he is doing it manually so now how ling must I wait.
mM
marcelvanderlinde M's update22 Mar 2023, 11:26
Reviewer Update
***********e at its best. I reserved a car Friday evening I paid the reserve fee and decided to go ahead with buying the car cash. I paid the cash immediately, however there was n problem with the car that was not mentioned on the report. I requested a refund to my bank account and the salesperson by the name of KJ Sebata said he made the payment to my account from their fnb account. Tuesday came and the money was not in my account instead it was in the we buy funds account which means he ****. Next he said the money will be in my account within half an hour when this did not happen and I questioned him he said he meant it will be in the we buy vars account which is yet another lie as the funds was already in the account. No I’m losing a good quality car because of this incompetence as I have yet to receive my money back. The agent is not giving me trustworthy feedback and there is no sense of urgency. He has given me different stories every time. Now he is doing it manually so now how ling must I wait.
mM
marcelvanderlinde M's updateReviewer Update
22 Mar 2023, 11:27And I am still waiting for this issue to get resolved I’m still waiting for my money. Stay away from we buy cars they will ***** your money
mM
marcelvanderlinde M's update22 Mar 2023, 11:27
Reviewer Update
And I am still waiting for this issue to get resolved I’m still waiting for my money. Stay away from we buy cars they will ***** your money
mM
marcelvanderlinde M's updateReviewer Update
22 Mar 2023, 12:30When you buy from we but cars make sure that KJ Sebata doesn’t help yoy. He is the most *********** sales person I have ever had the displeasure of being helped by. When I say helped by I mean *****ed over. Because of him the car I reserved was sold and I lost my reserve fee. And im still waiting for my money after he has chosen to lie 3 times to me about whats going on
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marcelvanderlinde M's update22 Mar 2023, 12:30
Reviewer Update
When you buy from we but cars make sure that KJ Sebata doesn’t help yoy. He is the most *********** sales person I have ever had the displeasure of being helped by. When I say helped by I mean *****ed over. Because of him the car I reserved was sold and I lost my reserve fee. And im still waiting for my money after he has chosen to lie 3 times to me about whats going on
mM
marcelvanderlinde M's updateReviewer Update
22 Mar 2023, 13:19I just can’t believe this, I think we buy cars and this KJ Sebata is n *********** please don’t let them ***** your money please don't trust we buy cars
mM
marcelvanderlinde M's update22 Mar 2023, 13:19
Reviewer Update
I just can’t believe this, I think we buy cars and this KJ Sebata is n *********** please don’t let them ***** your money please don't trust we buy cars
mM
marcelvanderlinde M's updateReviewer Update
22 Mar 2023, 14:22***** alert!!!! Stay away from we buy cars and especially the Germiston Branch. They are ********** *****ing your money. I lost both the cars I reserved because there staff are *********** and because they want to keep your money. They lie every single time they are ********** dont buy anything from them
mM
marcelvanderlinde M's update22 Mar 2023, 14:22
Reviewer Update
***** alert!!!! Stay away from we buy cars and especially the Germiston Branch. They are ********** *****ing your money. I lost both the cars I reserved because there staff are *********** and because they want to keep your money. They lie every single time they are ********** dont buy anything from them